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Gamma HQ

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Client

Gamma HQ

Location

Manchester

Project Duration

12 weeks

Project Size

11,800 sqft

Sector

Technology / IT Support

Project Background and Objectives

Gamma, a prominent IT support provider, required a Cat B fit-out for their new headquarters. The aim was to create an energised, collaborative workspace that supported a help desk centre without resembling a traditional call centre. Key requirements included vibrant colours to invigorate the environment, effective sound control, and tailored space planning to make the office both functional and welcoming for employees.

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Solutions and Approach

Our approach focused on Gamma’s unique needs, incorporating elements to create a modern and dynamic workspace:

  • Cat B Fit-Out and Furniture: Executed a full Cat B fit-out with carefully selected furniture to enhance comfort and functionality.
  • Collaborative Areas and Breakouts: Developed open spaces for teamwork and informal breakout areas to support employee interaction and relaxation.
  • Vibrant Colour Scheme: Integrated a lively colour palette to bring energy to the help desk centre, aligning with Gamma’s brand and workplace culture.
  • Meeting Rooms and Private Spaces: Designed meeting rooms and quiet areas to provide flexibility for various work needs.
  • Sound Control: Installed ceiling acoustics and baffles to manage noise in open-plan areas, ensuring a productive environment free from excessive distractions.
  • Space Planning and System Integration: Conducted space planning to align with the proposed design, modifying layouts to suit existing mechanical and electrical systems, optimising both cost and function.
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Challenges and Solutions

The main challenge was creating an environment that avoided the feel of a traditional call centre while supporting an open-plan help desk. We addressed this by:

  • Using thoughtful space planning and layout design to create distinct zones for different activities.
  • Incorporating vibrant colours and biophilic elements to enhance the visual appeal and energise the space.
  • Implementing advanced acoustics to control sound, ensuring that the open-plan areas remained conducive to focused work.
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Results and Benefits

The project was completed on schedule and delivered:

  • A lively, collaborative workspace that met the client’s brief without the look and feel of a call centre.
  • Enhanced open-plan areas with effective sound control, ensuring a productive atmosphere.
  • A balance of private meeting rooms and collaborative zones to support a range of work styles.
  • A vibrant, energised environment that boosts employee morale and reflects Gamma’s brand identity.
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Key Takeaways

  • Balanced Design for Productivity: Achieved a workspace that supports both collaboration and focused work in an open-plan layout.
  • Brand-Reflective Environment: Utilised colour and layout to create an inviting, energetic workspace in line with Gamma’s brand values.
  • Optimised Acoustics: Implemented ceiling baffles and acoustic solutions for effective noise control in a busy help desk centre.
Gamma

From the design team and project management to the site foreman and the workforce, I couldn’t be happier with Opus4

Sarah Fielding Facilities Manager

Gamma

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